Location: Bryanston

Salary: Market related CTC


Company Overview


Lightstone is an intelligent solutions company with strong, industry-specific expertise and core capabilities in data management, GIS, analytics and software development.


We specialise in delivering integrated, online knowledge solutions, batch and real-time data quality solutions, and a broad range of geo-spatial and analytic projects to a range of property, business to consumer, government and financial services clients.


We hire exceptional people and provide them with the environment where they can excel. Our non-corporate culture encourages flexibility, collaboration and innovation.


We pride ourselves on our core values of ‘Encourage Participation’, ‘Respond to changing needs’ and ‘Win together’ which are reflected in each development, project, product or service we undertake to deliver


Role Overview


The Desktop Support Agent will have the following responsibilities:

  • Provide IT Desktop Support to Coaxle Group users.
  • Troubleshoot Hardware and Software issues.
  • Setup and configure IT hardware.
  • Test network connections.
  • Attend support meetings and give feedback on progress / problems.
  • Train end users when new software or IT regulations arrive.

Qualifications

  • Matric Certificate
  • A+ and N+ Certifications
  • Valid drivers licence and own vehicle
  • 3-year IT Diploma/Degree – would be an advantage
  • MCSA/MCSE Certification – would be an advantage

Technical Skills

  • Windows Operating Systems
  • MacOS
  • Office 365
  • ITIL working experience

Non-Technical Skills

  • Effective verbal, written and listening communication skills.
  • Meticulous and strong attention to detail.
  • Driven and innovative.
  • Ability to work well in a team as well as independently.
  • Ability to accurately estimate work required on tasks, prioritise work and adhere to deadlines.
  • Logical thinking and proactive problem-solving.

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