Job title: FSP Compliance Administrator Assistant
Location: Gauteng (West Rand-based)
Salary: Market related
Company overview
IDA Risk Management and Lightstone Risk Management are financial service providers (FSP) companies within Lightstone. We provide solutions for the Motor Vehicle Dealers with strong, industry-specific expertise and core capabilities within the FAIS Regulatory framework.
We specialize in delivering compliance solutions to Motor Vehicle Dealers to enable them to offer financial services in a controlled environment.
We hire exceptional people and provide them with an environment where they can excel. Our culture encourages flexibility, collaboration, and innovation.
Role overview
- Administration
- Vetting and verification of all FSP and FAIS representatives as per FSCA requirements and our internal standing operating procedures.
- Capture information on the CRM system database.
- Upload documentation to an electronic filing system.
- Communication of verification outcomes to Services Managers and Dealers.
- Prepare, print and distribute relevant certificates and documentation to Dealers and Services Managers.
- Loading debit order and manual payments via billing processes.
- Request invoices as required by our SOP.
- Assist with enquiries and complaints.
- Attend meetings, seminars and training sessions.
- Reconciliation of purchases and expenses paid.
- Attend to payment releases and refunds.
- General duties, as required.
Qualifications/ Requirements
- Matric.
- Reliable transport.
- Computer literate Outlook (Email), Excel, Word, PowerPoint.
Experience
- 3 – 5 Years General admin experience.
- FSP, FAIS knowledge (advantageous).
Technical skills
- Intermediate to Advanced computer literacy is essential.
- Meticulous with a strong focus on detail.
Non-technical skills
- Excellent verbal and written communication skills in Afrikaans and English
- Must have strong admin skills
- Must be result-orientated
- Excellent people skills
- Good time management skills
- Excellent telephone skills required
- Positive outlook on life, work and other people
- Passionate about working with people
- Able to prioritise work and deliver on deadlines
- Ability to work well in a team as well as individually
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