Job title: Business Analyst

Location: Centurion / Gqeberha (Hybrid)

CTC: Market related CTC


Company overview

Lightstone Auto

Lightstone Auto is an intelligent solutions company with strong, automotive industry-specific expertise and core capabilities in Dealer systems (Sales, Stock, Marketing and F&I), market performance and forecasting analytics and data management.

We specialize in delivering integrated, online knowledge solutions, batch and real-time data quality solutions, and a broad range of dealership focused analytical products to a range of automotive manufacturers, dealerships, government and financial services clients.

We hire exceptional people and provide them with the environment where they can excel. Our non-corporate culture encourages flexibility, collaboration and innovation.

We pride ourselves in our core values to Encourage Participation, Respond to Changing Needs and Win Together, which are reflected in each development, project, product or service we undertake to deliver.


Team overview

Transformation and Growth

The TAG (Business Transformation and Growth) team is a dynamic, cross-functional unit dedicated to shaping the future of Lightstone Auto.

With expertise across technology, business strategy, product development, and data analytics, the TAG team is at the forefront of driving innovation, transformation, and sustainable growth.

The TAG team plays a pivotal role in shaping the future of the company by driving both short-term successes and long-term growth. Through innovative thinking, operational excellence, and an unwavering commitment to customer satisfaction, the TAG team is instrumental in positioning the company as a leader in the automotive SaaS and data space.


Job overview

Business Analyst

We are seeking a skilled and detail-oriented Business Analyst to join our team. In this role, you will be responsible for analysing and understanding business needs, gathering and documenting requirements, and working closely with stakeholders and technical teams to deliver effective solutions.

You will play a critical role in bridging the gap between business objectives and technology, ensuring that projects are aligned with organizational goals and that solutions meet the needs of end users.

The ideal candidate will have a strong ability to think analytically, communicate effectively, and manage multiple priorities. As a Business Analyst, you will help drive process improvements, enhance operational efficiency, and contribute to the overall success of the company by ensuring that business requirements are met through strategic and technology-driven solutions.


Detailed role overview

Business Analysis and Solution Definition/Design

  • Gather and define clear system and product requirements, creating detailed specifications through research, consultation, and needs analysis.
  • Compile relevant specifications documents, UX, UI designs, wireframes and test cases.
  • Planning for requirement gathering sessions, design, development and testing processes
  • Understand the business problem/issues/challenges of the client’s organisation and industry
  • Review and edit requirements, specification documents and business processes.
  • Work closely with the Solution Architect to translate strategic and operational decisions into business solutions
  • Develop wire frames, workflows, use case diagrams, flowcharts, and other analysis-type documentation
  • Continuously improve existing products, systems and processes within the division.
  • Identify issues, bugs, and bottlenecks and devise solutions to these problems within the department.

Technical Recommendation and Testing

  • Own systems, user acceptance testing and implementation of changes or new applications
  • Lead the functional testing efforts of the team against the business requirements
  • Understand how to test, spend time testing, clearly communicating defects to the development team, writing of test cases, go-between between testing team and the client, understanding testing cycles at the client
  • Development of test scenarios and test cases, and testing activities necessary to assess the quality and completion of system implementations
  • Ensure issues are identified, tracked, reported on and resolved in a timely manner
  • Work with the client to identify and prioritise required changes
  • Communicate client enhancements to the development team

Project Execution

  • Define and enforce project deadlines and delivery schedules
  • Communicate and apply project standards across the development team
  • Understand the development process, what the developers require in order to do their job and do it properly, and how best to enable to development team
  • Manage the workload of the development team
  • Consistently deliver high-quality services and solutions to our clients
  • Understand the deployment process, coordinate deployments and validate the success of deployments on completion
  • Take ultimate accountability for the final product that is delivered and the timelines that it is delivered in
  • Manage multiple projects and products at various stages of development and implementation simultaneously.

Experience

  • Bachelor’s degree/ Diploma in Information Technology, Computer Science or related field,
  • AND / OR a Minimum of 2 - 5 years business analysis or project management experience
  • Proven experience within the Auto industry/FinTech services sector would be advantageous
  • Knowledge of Agile and SCRUM methodologies
  • Software development lifecycle (end-to-end project exposure)
  • Solid experience in working in a multi-disciplinary team, fostering collaboration and teamwork
  • Strong business acumen, communication and facilitation skills
  • Strong problem-solving and analytical skills
  • Willingness to be flexible in job responsibilities as needs and opportunities warrant
  • Strong understanding of web-based solutions delivery
  • Good Rapid Prototyping skills, Axure RP9 skills advantageous
  • Strong experience using DevOps and the use of this tool to facilitate the project lifecycle
  • SQL skills would be an additional benefit
  • BPMN 2.0 or UML Knowledge
  • API knowledge
  • Coding interpretation – desirable
  • SaaS and/or PaaS experience would be beneficial
  • Excellent computer proficiency (especially in MS Office product suite)

Non-technical skills

  • Attention to detail
  • Excellence oriented and a desire to evolve processes and delivery models to drive efficient and outstanding delivery
  • Energetic, driven and committed to project success while working under tight time constraints and pressure
  • Ultimate accountability of a project and the delivery of your team
  • A mature and professional individual who is self-motivated and enthusiastic
  • A desire to contribute positively to the development team
  • An individual who is driven to contribute to and maintain the culture of our team
  • A team player
  • Take responsibility for the quality and data integrity of the solution being delivered to the business
  • Facilitate good working relationships with clients and the technical team alike
  • An independent thinker who can think out of the box
  • Automotive enthusiast (Petrol head) – Live, breathe everything automotive – desirable

Communication

  • Ability to communicate effectively and efficiently in both written and verbal formats
  • Assist in the facilitation of team and client meetings
  • Communicating effectively with customers and building strong and long-lasting relationships with these customers
  • Deliver informative, well-organised presentations and status reports
  • Understand how to communicate difficult/sensitive information in a tactful manner

Problem Solving

  • Identifies critical issues and when to take action
  • Challenging the client and development team to think out of the box

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