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LoginProtecting your Privacy in the Automotive Industry
POPIA is designed to safeguard your privacy rights. Everyone has the right to know who has their Personal Information and how it's being used. Lightstone is here to help you with Data Subject requests under POPIA.
What does Lightstone Auto do?
When it comes to buying, servicing, or fixing your vehicle - one of your most valuable assets, there's a lot to consider. Lightstone Auto steps in to provide crucial support. We offer market intelligence, research, vehicle info, finance, insurance services, and real-time data solutions to dealers, insurers, banks, and individuals in need of automotive data solutions.
How does LightStone Auto handle Information?
At Lightstone Auto, we take our role seriously. We work closely with companies and vehicle info to streamline processes for you. By sharing data with third parties, we aim to make vehicle-related transactions easier, safer, and more efficient for everyone involved.
What POPIA means for your business
To help you navigate POPIA, we've created a series called "Getting to Know POPIA." Below, we share insights on how POPIA impacts the automotive industry. It's essential to understand these changes, but please remember that our information is meant to clarify POPIA's implications, not offer legal advice.
Partnering with Financial Institutions and Insurers
Financial institutions and insurers play a crucial role when you're seeking vehicle finance or insurance. They need to ensure you're not overspending on a vehicle by verifying its value and conducting credit checks. Insurers require specific information to offer you the right coverage at an appropriate premium.
How Lightstone Auto helps: Lightstone Auto provides essential reports on new car sales, buyer demographics, vehicle values, and risk statistics. This data helps financial services and insurers tailor their offerings to clients, providing the best rates and premiums.
Partnering with Dealerships
Dealerships must adhere to regulations and mitigate risks when selling or buying vehicles. Verifying client identities is crucial for financial and security purposes. Without efficient systems, this process can be time-consuming for clients.
How Lightstone Auto assists: Lightstone Auto's Signio platform streamlines the vehicle and insurance process with electronic workflow and signature solutions. It ensures compliance with FAIS and FICA regulations, simplifying finance transactions and identity verifications for dealers.
Partnering with OEM’S and Component Manufacturers
Vehicle manufacturers rely on customer feedback to enhance product quality and customer experiences. Understanding market trends and customer satisfaction is essential for staying competitive in the automotive industry.
How Lightstone Auto helps: Lightstone Auto's My Echo Confidence Indicator provides insights into market sentiment and customer satisfaction levels. Conducting Customer Satisfaction Index (CSI) surveys for Motor Body Repairers (MBRs) allows OEMs and component manufacturers to gauge customer satisfaction and make informed decisions based on feedback.
By enabling these processes, Lightstone Auto ensures that manufacturers receive valuable customer feedback, stay competitive, and make informed decisions in a rapidly evolving market.
POPIA Automotive Industry handbook
We've put together this helpful handbook to share key POPIA information and how it could influence your business practices.
Understanding POPIA
Responsible Party vs Operator and the 8 Conditions for Lawful Processing.
POPIA Documents
For your convenience, here are the documents mentioned in the information provided for our Estate Agent and Automotive Industry clients. Simply click on the links below to access them.
Send your POPIA-related questions or feedback to POPIA@lightstone.co.za. Your input is valued!
